Head of Charity Services

Remote, with regular monthly travel to Central London for events and meetings

  • Salary

    £48,00-55,000 (depending on experience, pro rata if part time)

  • Hours of work

    Monday – Friday (35 hours p/w), part-time options considered for the right candidate

  • Contract


  • Closing date

    5 July 2024

  • Reporting to


About Media Trust 

At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re working with hundreds of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers looking to give back with charities looking for help with content creation and other comms support. At the same time, our programmes for underrepresented talent are giving young and diverse talent the creative media skills, access and mentoring support to break into the media.  

Media Trust has been doing the work we do for almost 30 years. Recent highlights include the launch of the Media Trust TikTok Charity Academy, our new Speed Pitching series connecting charities with journalists to create more representative coverage in partnership with News UK and our massively popular Intersectional Storytelling Toolkit and Masterclasses for charities with funding support from Lankelly Chase and JRCT.  For more detailed information about Media Trust’s charity services, please see our 2023 Impact Report. 

About the role 

This is an exciting opportunity for a visionary, strategic and experienced leader from the charity sector to lead our efforts to provide media, communications and digital skills training and other support for charities, secure more funding and in-kind support for our work, and develop our relationships with relevant stakeholders including other charities, infrastructure organisations like NCVO, government bodies, and trusts and foundations. 

You will bring a strong understanding of the communications challenges that charities face as well as demonstrable expertise in communications training and capacity-building for charities, innovative programme design, securing grant income and other forms of funding, and working with multiple stakeholders. 

This role would suit someone with deep knowledge and experience of the UK charity sector combined with a strong interest in the latest media and communications trends and applications.   

We are looking for a thought-leader who is confident about speaking at conferences and events and using social media to raise awareness about Media Trust and our work. 

Key responsibilities 

  • Strategic Leadership: Develop and implement strategies and new initiatives to drive growth and innovation in the range of charity services (paid and un-paid) we currently provide, drawing on sectoral insights and taking a user-led approach as much as possible. 
  • Programme Oversight & Line Management: Manage the delivery to a very high standard of all our charity capacity-building and training programmes, including being a highly effective line manager for our team of dedicated charity services programme managers. 
  • Grant Writing and Income Generation: Develop funding proposals and grant applications to secure new and repeat funding support for Media Trust’s charity programmes and activities and lead the development team in meeting income targets through paid for training for clients including charities and funders. 
  • Partnership Development: Forge effective partnerships with relevant stakeholders including other charities, infrastructure bodies like NCVO, ACEVO and The Heritage Alliance, as well as delivery partners including Equally Ours and Climate Outreach, government bodies, and trusts and foundations. 
  • Representation: Represent Media Trust at charity sector conferences and other events and on social media.

What we are looking for in you 

  • Senior Leadership Experience: Proven track record of senior leadership in the charity sector, ideally at an infrastructure or membership organisation, including line management experience and responsibility for managing budgets. 
  • Training & Capacity Building Programme Expertise: Demonstrated expertise in designing, delivering and measuring the impact of training and other capacity-building programmes for charities and under-represented communities, ideally by strengthening their media, communications and/or digital skills. 
  • Business Development: Demonstrated expertise in designing and pitching for paid for training and other services. 
  • Grant Writing Experience: Strong grant writing skills with a successful history of securing funding from diverse sources including government grants, trusts and foundations, and corporates. 
  • Charity Sector Knowledge: A strong understanding of the communications challenges charities are facing and what interventions are working/not working. 
  • Knowledge of Media & Comms Trends and Applicability to Charities: Knowledge of the latest media and communications trends and how we can work with our industry partners to ensure charities are accessing and using emerging platforms, applications, etc. 
  • Confidence in Public Speaking & Using Social Media: Experience of speaking at conferences and other public events and facilitating training for a large group. You will also be confident about using your social media profile to raise awareness about Media Trust and our work.  
  • Outstanding Communication Skills: Very strong written and verbal communication skills, including the ability to articulate complex ideas clearly and persuasively, with the ability to adapt tone and approach for different stakeholders. 
  • Commitment to Equality & Inclusion: Deep commitment to Media Trust’s mission and values and a passion for social justice.

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

How to apply 

Please email a covering letter (max 2 pages) describing how your skills and experience match our requirements, along with your CV and an Equal Opportunities form, to: roles@mediatrust.org. Please put “Head of Charity Services” in the subject heading of the email and let us know where you heard about the vacancy. 

Please note this role is being re-advertised. If you have already applied for the role, you do not need to submit your application again. We have extended the deadline in order to have a wider selection of candidates to choose from, and we will review all applications then.

We aim to represent the communities we support. We encourage applications from people of colour, those who identify as LGBTQIA+, working class as well as Disabled people and those living with mental health conditions. 

We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss. 

  • Closing date: 3:00pm on Friday 5 July 2024
    First round interviews (expected): Week commencing Monday 15 July 2024
    Second round interviews (expected): Week commencing Monday 22 July 2024

Working at Media Trust

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer: 

  • Remote working with a monthly co-working allowance  
  • 30 days annual leave (plus bank holidays) 
  • Flexible First employer 
  • Opportunity to work flexible hours 
  • Pension contributions  
  • 2 volunteer days each year   
  • Opportunity to attend up to two Media Trust Open Courses each year at no cost to you 

Flexible working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.  

Media Trust values diversity and is an equal opportunities employer.


Registered Charity no. 1042733