Creating online resources that work for your charity

Ever felt overwhelmed trying to turn everything you know into a clear, helpful guide or explainer? You’re not alone. Whether it’s a toolkit, a how-to, or a support page, written resources are one of the most powerful tools your charity can use to share expertise and support the people you work with. Yet, they only work if they’re clear, accessible, and well-structured.

This practical, hands-on workshop will help you take your content from good intentions to finished resource, with a simple process you can apply again and again.

If you are a People’s Postcode Lottery grantee grantee and the session is fully booked or your code isn’t being accepted, please email cassandrab@mediatrust.org to be added to the waitlist.

What you’ll learn:

In just two hours, you’ll learn how to plan, write and publish online resources that make an impact. Expect real examples, helpful tips, and tools you can use straight away. We’ll cover:

• Why online resources matter and how to decide what kind of content is right for the job
• How to plan and structure a resource so it’s easy to read and easy to use
• Top tips for writing in plain English, avoiding jargon and creating content that works for everyone
• What to do once your resource is live, from promotion to evaluation and updates

Event details:

• Location: Online
• Time: 10:00–12:00
• Price: From £36

Who should attend? 

Perfect for anyone responsible for creating written resources, whether you’re in comms, campaigns, services or fundraising. No writing expertise needed, just bring your ideas and we’ll help you shape them into something clear and useful.

Meet your expert trainer 

Jodie is the Marketing Manager at Media Trust and specialises in inclusive and accessible communications. She has extensive experience working across charities of all sizes for the past decade and has a passion for disability advocacy and accessible content.

Having worked in the mental health sector for over five years, Jodie brings a unique perspective to her training, combining her professional background in counselling and therapy with her expertise in comms. She loves to support charities in improving their approach to accessibility and language, ensuring that their messaging reaches and resonates with the widest possible audience.