Purpose of the Role:
To support the delivery of engaging and practical IT sessions, helping adult participants gain confidence in using laptops, smartphones, and other digital tools for everyday tasks. By offering guidance, encouragement, and a welcoming environment, the role empowers participants to enhance their digital skills and navigate technology with ease. 

Main Responsibilities: 

- Provide one-to-one support to participants, helping them with basic laptop and smartphone functions. 

- Ensure all materials and resources are available and organised for each session. 

- Create a supportive and inclusive environment where participants feel comfortable learning and asking questions. 

- Encourage participants to engage with each other, sharing tips and experiences. 

- Collect feedback from participants to help improve future sessions. 

Skills and Qualities Required: 

- Basic to advanced knowledge of laptops and smartphones, with the ability to assist and explain functions clearly. 

- Patience, empathy, and cultural sensitivity to support participants of varying skill levels and backgrounds. 

- Effective communication skills

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older. 

If you're interested, please visit our website or use the link to complete your application: https://thebaytreecentre.beaconforms.com/form/745669ea

Quick Fix: 1-4 hours

Education | Mentoring | Face to face