How charities can use framing techniques to create values-led stories
Why great messages don’t always land, and what your charity can do instead.
Posted 18 March 2026
Find out more about how to go about planning your campaigns in this guide.
When putting a campaign together, think first about what you would like to achieve from it. It may be more followers on social media or an increased awareness within a specific audience group. Maybe you want to increase loyalty, encourage donations or drive volunteer signups?
Whichever one it is, keep that objective in mind and decide on what your target will be. If you have a target it can help you calculate how much you will need to spend on the campaign to reach a specific number of people, this includes the basics like your time which should be viewed as a cost. Then you can think about how you measure and deliver this.
This guide was originally created as part of our MyCommunity project. It was delivered in partnership with Locality and funded by the Department for Communities and Local Government (DCLG).
Why great messages don’t always land, and what your charity can do instead.
Posted 18 March 2026
If you work in charity communications, you probably wear more hats than your job title suggests. One minute you’re drafting a press release, the next you’re troubleshooting on social media, updating the website and pulling...
Posted 11 March 2026
Explore key learnings from Heard’s session at our 2025 Climate Comms for COP30 and Beyond online festival. We know that great climate messaging can help shift people from concern to collective action. But what does great climate messaging look...
Posted 19 January 2026