Websites Unlocked: Digital Drop-In

22 Jun

Thursday 22 June 2023 14:00 - 15:30

Join us for Websites Unlocked Digital Drop-in Clinic, an informal online session where you can get on-the-spot advice about your website.

Websites are essential for effective digital comms, but they can often be challenging to manage!

During this Digital Drop-In clinic, you’ll connect with a small group of charities who are facing similar issues, so you can tackle them together.

Working with an expert volunteer, you’ll have a chance to ask your most pressing questions and get guidance from someone who knows their stuff when it comes to websites.

To help us match you with the right volunteer, during registration you can choose from one of the following themes:

  • Data, audiences and insights – how can charities learn more about their audience through their website? This could include defining key measurement analytics and using them to shape your content strategy.
  • Improving websites with digital tools – how can charities interact with their beneficiaries and volunteers more efficiently? This could include adopting low-cost software or plug-ins, or deciding between bespoke or off-the-shelf solutions, to improve digital services for both beneficiaries and staff.
  • Cybersecurity – keeping charity websites safe. Sharing best practices for protecting networks, data and applications from theft or damage.
  • Accessibility – Ensuring charity websites are accessible to all. What tools and techniques should be adopted to ensure everyone gets the support they need?
  • Content strategy – How can we plan and create web content that will have an impact? This could be for a specific campaign, or perhaps a new strategy for blog content.
  • Copywriting – what makes persuasive web copy that will drive action? This could include pages for fundraising, volunteer recruitment or driving membership sign-ups.
  • Testimonials and case studies – what is the best way to use and present online case studies of the people you support or your volunteers? We’ll cover best practice for quotes, images and calls to action!

Remember – these sessions are for you! So feel free to come along with a different question, or just to take part and meet other comms professionals.

This event will be run as part of Websites Unlocked. Sign up for our masterclass, Optimise Your Charity’s Website on a Budget, also taking place on 22 June, 10:00 – 11:30.

This drop-in clinic takes place during Small Charity Week as part of Media Trust’s activities to support small charities across the sector.

Your expert volunteers

Here at Media Trust, we’re proud to work with an influential network of industry-leading volunteers who offer their time and skills to the charity professionals taking part in our training sessions. And this Digital Drop-In is no different! All our volunteers have significant experience in the web industry, so you’re in safe hands.


Open to all levels of ability and across the charity sector.

Please note: Themes will be subject to change, dependent on the availability of volunteers with the right skills. We will do our best to match you with your choice of theme, and if we can’t then we’ll be in touch with alternative options.

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Book your place

To secure your place on this course, register today via our Eventbrite page.


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